Refund Policy
At Tribowl Network, we strive to provide the best experience for our users. However, please be aware of our refund policy regarding gas fees during mining activities.
No Refunds on Gas Fees
Gas fees debited during mining activities are non-refundable. This policy is in place due to the nature of the mining process and the factors involved. Specifically:
- Gas fees are used to facilitate mining operations and are deducted as a necessary cost of the process.
- In cases where you do not receive credit for the tokens you mined, it may be due to following a pool with a low supply balance or insufficient balance for mining.
- We strongly advise users to verify the supply balance of pools before engaging in mining activities to avoid potential issues.
Understanding Pool Supply Balance
To ensure a successful mining experience, please take the following precautions:
- Check the supply balance of the pool before starting the mining process.
- Avoid pools with low supply balances or insufficient balance for mining.
- If a pool's balance is too low, you may not receive the tokens you mine, and the gas fees will still be debited from your account.
Contact Us
If you have any questions or concerns regarding our refund policy or need assistance, please contact us at:
Tribowl Network
Address
Email: nodes@carlosexchange.com